Privacy policy

Privacy Policy

1. Introduction

This Privacy Policy describes how Imperial10 (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our services, you agree to the practices described in this policy.


2. Information We Collect

When you visit our store, we may collect:

a) Personal Information

  • Name

  • Billing & shipping address

  • Phone number

  • Email address

  • Payment details (processed securely)

b) Order Information

  • Products purchased

  • Transaction value

  • Purchase history

c) Device & Technical Information

  • IP address

  • Browser type

  • Time zone

  • Cookies / tracking technologies


3. How We Use Your Information

We use collected data to:

  • Process payments and fulfill orders

  • Provide customer support

  • Prevent fraud and unauthorized transactions

  • Improve website performance

  • Send transactional communications

  • Send marketing emails (only if consented)


4. Payment Processing

Payments are securely processed through Shopify Payments and its authorized partners.

We do not store full credit card details. Payment data is encrypted and handled according to PCI-DSS security standards.


5. Sharing Your Information

We may share your information with:

  • Payment processors

  • Shipping carriers

  • Fraud prevention services

  • Legal authorities (when required by law)

We never sell your personal data.


6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions

  • Analyze traffic and behavior

  • Personalize user experience

  • Support marketing & advertising

You may disable cookies via your browser settings.


7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements


8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Object to processing

  • Withdraw consent

To exercise your rights:

📧 contact@imperial10.com


9. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • SSL encryption

  • Secure payment processing

  • Fraud detection systems

However, no method of transmission over the Internet is 100% secure.


10. Third-Party Services

Our website may contain links or integrations with third-party services.

We are not responsible for their privacy practices.


11. Children’s Information

Our services are not directed to individuals under the age required by applicable law.

We do not knowingly collect data from minors.


12. Changes to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page.


13. Contact Information

For questions regarding this policy:

📧 contact@imperial10.com