Shipping policy
Shipping Policy
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Processing times may be extended during:
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High-demand periods
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Promotions
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Unforeseen circumstances
2. Delivery Estimates
Delivery times vary depending on destination and carrier.
Estimated delivery:
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Domestic: 3–10 business days
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International: 7–21 business days
⚠️ These are estimates only, not guarantees.
3. Shipping Delays
We are not responsible for delays caused by:
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Shipping carriers
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Customs clearance
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Incorrect address information
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Force majeure events
4. Tracking Information
Once your order ships, tracking details will be sent via email.
Please allow up to 48 hours for tracking updates.
5. Customs, Duties & Taxes
For international orders:
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Customers are responsible for customs fees, import duties, and taxes
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These charges are not included in the product price
Failure to pay customs charges may result in:
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Delivery refusal
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Return of package
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No refund of shipping costs
6. Incorrect Shipping Address
Customers must provide accurate shipping information.
If an incorrect address is provided:
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We are not responsible for lost packages
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Reshipping costs may apply
7. Lost or Stolen Packages
We are not responsible for packages marked as delivered by the carrier.
If your package is lost:
Contact the carrier first.
If assistance is needed:
8. Delivery Issues
If your order is returned due to:
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Failed delivery attempts
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Refused delivery
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Incorrect address
Reshipping fees may apply.
9. Shipping Fees
Shipping costs are calculated at checkout unless otherwise stated.
Shipping fees are non-refundable, except where required by law.
10. Order Cancellation
Orders may be canceled before shipment only.
Once shipped, our Return & Refund Policy applies.
11. Contact Information
For shipping-related inquiries: